Citi – Card Benefits – Credit Card Benefits for Citi Customers

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Card Benefits


Welcome


Welcome


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  • Citi ® Concierge Learn More

  • Worldwide Car Rental Insurance Learn More

  • Trip Cancellation & Interruption Protection Learn More

  • Travel Notification Learn More

  • Roadside Assistance Dispatch Service Learn More

  • Worldwide Travel Accident Insurance Learn More

  • Travel & Emergency Assistance Learn More

  • Lost Wallet ® Service Learn More

  • EMV Chip Technology ADD This Benefit


With Citi ® Concierge you’ll have access to a staff of experts working around the clock to help you get things done and save time. It’s an easy and convenient way to get help with your travel, shopping, dining, entertainment, and everyday needs.


Lost Wallet ® Service


If your credit card has been lost or stolen, you can request that we close your account and replace your card by selecting the Replacement, Lost or Stolen Card link below or by contacting Customer Service. There may be a service fee associated with a request for the Express Delivery of the card. For emergency credit card replacement outside the continental U.S. please call Customer Service. Emergency card replacement outside the continental U.S. may take a minimum of 48 hours. If needed, an emergency cash advance may be available. Please call Customer Service for details.


Customer Service


1-800-950-5114
Outside of the United States,
call Citi collect at 1-605-335-2222
TTY: 1-800-325-2865


24 hours a day, 7 days a week


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  • $0 Liability on Unauthorized Charges Learn More

  • Citi ® Price Rewind Learn More

  • Damage & Theft Purchase Protection Learn More

  • Extended Warranty Learn More

  • Posible Account Numbers Learn More

  • 90 Day Return Protection Learn More

  • Citi ® Concierge Learn More

  • Citi ® MasterPass™ ADD This Benefit


With Citi ® Concierge you’ll have access to a staff of experts working around the clock to help you get things done and save time. It’s an easy and convenient way to get help with your travel, shopping, dining, entertainment, and everyday needs.


Enjoy faster online checkouts when you store your credit card and shipping information with Citi ® MasterPass™. Available at online retailers where MasterPass is accepted.


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  • FICO ® Score Learn More

  • Citi ® Quick Lock Learn More

  • $0 Liability on Unauthorized Charges Learn More

  • Posible Account Numbers Learn More

  • Citi ® Identity Theft Solutions Learn More

  • Fraud Early Warning Learn More

  • Citi Alerting Service Learn More

  • Paperless Statements and E-Communications Learn More

  • Lost Wallet ® Service Learn More

  • Citi ® Mobile App ADD This Benefit

  • EMV Chip Technology ADD This Benefit


Citi ® Quick Lock


Misplaced your card? Lock it with Citi ® Quick Lock. Instantly block new purchases and cash advances—while allowing recurring transactions, payments, cálculo transfers and credits to continue without disruption.
If you ever misplace your card, Quick Lock lets you instantly protect it without having to change your account number or go through the steps of ordering a new card. It buys you peace-of-mind and time to find your card. And when you find it, you can unlock it just as easily.


Find Citi Quick Lock by launching your Citi Mobile ® App or signing into Citi ® Online.


Useful Links


Lost Wallet ® Service


If your credit card has been lost or stolen, you can request that we close your account and replace your card by selecting the Replacement, Lost or Stolen Card link below or by contacting Customer Service. There may be a service fee associated with a request for the Express Delivery of the card. For emergency credit card replacement outside the continental U.S. please call Customer Service. Emergency card replacement outside the continental U.S. may take a minimum of 48 hours. If needed, an emergency cash advance may be available. Please call Customer Service for details.


Customer Service


1-800-950-5114
Outside of the United States,
call Citi collect at 1-605-335-2222
TTY: 1-800-325-2865


24 hours a day, 7 days a week


Useful Links


/media/CPP/Images/Icons/PDF-blue.ashx" /> Lost Wallet ® Service FAQs


Citi ® Mobile App


With Citi ® Mobile app you can pay bills, view transactions and set up account notifications—like a credit card purchase over a certain dollar amount, exceeding your credit limit, or payments posting to your account.


Customer Service



If you believe your account may have been used fraudulently, please contact Citi Customer Service:


1-800-950-5114
Outside of the United States,
call Citi collect at 1-605-335-2222
TTY: 1-800-325-2865


24 hours a day, 7 days a week


EMV Chip Technology


Enjoy integral acceptance and enhanced security when you use your credit card at merchants that use chip enabled terminals to accept your payment.


Customer Service



1-800-950-5114
Outside of the United States,
call Citi collect at 1-605-335-2222
TTY:1-800-325-2865


24 hours a day, 7 days a week

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